Terms & Conditions

1. About the Platform

Blynkx is a social media operations platform that provides tools for scheduling and publishing posts, managing approval workflows, connecting social media accounts, and monitoring publishing operations. Access is provided on a subscription basis, with plans available as described on the Pricing page.

2. Eligibility and Account Registration

• You must be at least 18 years of age to create an account and use Blynkx.
• You must provide accurate, current, and complete information during registration and keep it up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately at support@blynkx.com if you suspect any unauthorised use of your account.
• You may not create accounts for the purpose of abuse, resale, or circumventing usage limits.

3. Acceptable Use

You agree to use Blynkx only for lawful purposes. You must not use the platform to:

• Post, schedule, or publish content that is unlawful, defamatory, harassing, threatening, obscene, or infringes any third-party rights (including intellectual property).
• Violate the terms of service of any connected social media platform (e.g. Twitter/X, Facebook, LinkedIn, Instagram).
• Transmit spam, unsolicited bulk messages, or automated content in violation of applicable law.
• Attempt to gain unauthorised access to other accounts, our systems, or any connected third-party services.
• Upload malware, viruses, or any code designed to disrupt, damage, or gain unauthorised access to any system.
• Reverse-engineer, decompile, or attempt to extract the source code of the platform.
• Misrepresent your identity or affiliation with any person or organisation.

Violation of acceptable use may result in immediate suspension or termination of your account without notice or refund.

4. Social Account Connections

• When you connect a social media account, you grant Blynkx permission to publish content and access profile data on your behalf, within the scope of permissions you grant via OAuth.
• You are solely responsible for content you schedule and publish through Blynkx. We act as a tool — not the publisher — and are not liable for content you choose to distribute.
• You must comply with the terms and community guidelines of each social platform you connect.
• You can disconnect any social account at any time from within the platform. We will revoke stored tokens upon disconnection.

5. Content and Intellectual Property

Your Content

You retain all intellectual property rights in the content (posts, media, copy) you create and upload to Blynkx. By using the platform, you grant us a limited, non-exclusive licence to store, process, and transmit your content solely for the purpose of providing the service to you.

Our Platform

The Blynkx platform, brand, interface, and underlying technology are owned by us and protected by intellectual property law. You may not copy, reproduce, modify, or create derivative works of any part of the platform without our prior written consent.

6. Subscription, Billing, and Cancellation

• Plan details and pricing are as described on the Pricing page. All prices are exclusive of applicable taxes unless stated otherwise.
• Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current paid period. We do not offer pro-rated refunds for partial periods unless required by applicable law.
• We reserve the right to change pricing with at least 30 days' notice to registered users. Continued use after the effective date constitutes acceptance.
• During the current early-access period, features are provided free of charge. These Terms apply regardless of whether a fee is charged.

7. Availability and Service Level

We aim to provide high availability but do not guarantee uninterrupted access to the platform. We may perform scheduled maintenance with prior notice, or emergency maintenance without notice when required for security or stability reasons.

We are not liable for losses caused by downtime, including missed publish windows or social platform API outages beyond our control.

8. Privacy and Data Protection

Your use of Blynkx is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We process personal data in accordance with the Digital Personal Data Protection Act 2023 (DPDP Act) and applicable privacy law.

9. Disclaimer of Warranties

The platform is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be error-free, uninterrupted, or that any defects will be corrected.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Blynkx and its affiliates, directors, employees, and service providers shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of revenue, data, goodwill, or business opportunity
• Damages arising from your reliance on content published through the platform
• Third-party API behaviour, rate limits, or account suspensions imposed by social platforms

Our total aggregate liability for any claims arising under or in connection with these Terms shall not exceed the total fees paid by you to Blynkx in the 12 months preceding the claim (or INR 1,000 if no fees were paid).

11. Indemnification

You agree to indemnify, defend, and hold harmless Blynkx and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: (a) your use of the platform; (b) your violation of these Terms; (c) your content; or (d) your violation of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your account at any time if you breach these Terms or applicable law, with or without prior notice. You may delete your account at any time by contacting us at support@blynkx.com.

Upon termination, your right to access the platform ceases. We will handle your data in accordance with our Privacy Policy.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of India.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date and notify registered users by email or in-app notification at least 15 days before material changes take effect. Continued use after the effective date constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms, contact us at: